Privacy policy

This Privacy Policy describes how Destination Sport Limited (collectively, “Destination Sport,” “we,” “us,” or “our”) collects, uses, shares, and protects personal information. This Privacy Policy also tells you about your rights and choices with respect to your personal information, and how you can reach us to get answers to your questions.

Information We Collect

We collect information about you in a variety of ways depending on how you interact with us and our websites and services, including:

• Directly from you when you provide it to us, such as when you register interest, sign up to receive communications from us or contact us by phone, email, or otherwise.

• Automatically through the use of cookies, server logs, and other similar technologies when you interact with our websites, and emails.

• From other sources, including, for example, our affiliates, business partners, service providers, and other third parties, or from publicly available sources. For example, if you submit a job application, or become an employee, we may conduct a background check.

The following provides examples of the type of information that we collect in a variety of contexts and how we use that information.

Context	Types of Data	Primary Purpose for Collection and Use of Data
Customer Information	We may collect the name, and contact information, of our customers and their representatives with whom we may interact (including team members).	We have a legitimate interest in contacting our customers and communicating with them concerning normal business administration such as projects, services, and billing. In some cases, we use this information to complete our contract to provide you with services. If a customer chooses not to provide this information, we may not be able to conduct business with that customer.
Cookies and First-Party Tracking	We use cookies and clear GIFs. “Cookies” are small pieces of information that a website sends to a computer’s hard drive while a website is viewed. See our Cookie Policy for more information.	We have a legitimate interest in making our website operate efficiently. If you choose not to provide this information our website may not operate properly which may affect the basic functions of using our platform.
Cookies and Third-Party Tracking	We may place tracking technology on our website that collects analytics and records how you interact with our website. This means that a third party uses technology (e.g., a cookie) to collect information about your use of our website so that they can report analytics to us. See our Cookie Policy for more information.	Where required by law, we base the use of third-party cookies upon consent. If you choose not to provide this information this will not affect the basic functions of using our platform or purchasing our services.
Employment	If you apply for a job posting, we collect information necessary to process your application or to retain you as an employee. This may include, among other things, your government ID. Providing this information is required for employment.	We use this information to process your job application and with your consent. In some contexts, we are also required by law to collect information about employees or applicants. We also have a legitimate interest in using your information to have efficient staffing and work force operations.
Feedback/Support	If you provide us feedback or contact us for support we will collect your name and email address, as well as any other content that you send to us, in order to reply.	We have a legitimate interest in receiving, and acting upon, your feedback or issues. If you choose not to provide this information, we may be unable to respond to your requests or questions, but this will not affect your basic functions of using our platform or purchasing our services.
Partner Promotion	We collect information that you provide as part of a co-branded promotion with another company.	We have a legitimate interest in fulfilling our promotions. If you choose not to provide this information, we will be unable to fulfill our promotions.
Website interactions	We use technology to monitor how you interact with our website. This may include which links you click on, or information that you type into our online forms. This may also include information about your device or browser.	We have a legitimate interest in understanding how you interact with our website to better improve it, and to understand your preferences and interests in order to select offerings that you might find most useful. We also have a legitimate interest in detecting and preventing fraud. If you choose not to provide this information our website may not operate properly which may impact your ability to use our platform.
Web logs	We collect information, including your browser type, operating system, Internet Protocol (IP) address (a number that is automatically assigned to a computer when the internet is used), domain name, click-activity, referring website, and/or a date/time stamp for visitors.	We have a legitimate interest in monitoring our networks and the visitors to our websites. Among other things, it helps us understand which of our services is the most popular. If you choose not to provide this information you will not be able to access our website.

How We Use Information

In addition to the purposes and uses described above, we use information in the following ways:

• To identify you when you visit our websites.

• To provide services.

• To improve our services and product offerings.

• To streamline the checkout process.

• To conduct analytics.

• To communicate with you, such as to respond to and/or follow-up on your requests, inquiries, issues, or feedback.

• To send marketing and promotional materials including information relating to our services, sales, or promotions, or those of our business partners.

• To detect and protect against malicious, deceptive, fraudulent, or illegal activity, including violation of our policies and terms and conditions, security incidents, and harm to the rights, property, or safety of our company and our users, employees, or others.

• To debug, identify and repair errors that impair existing intended functionality of our website and services.

• To comply with our legal or regulatory obligations, to establish or exercise our rights, and to defend against a legal claim.

• For internal administrative purposes, as well as to manage our relationships.

• For such other purposes as you may consent (from time to time).

Although the sections above describe our primary purpose in collecting your information, in many situations we have more than one purpose. For example, if you complete an online purchase, we may collect your information to perform our contract with you, but we also collect your information as we have a legitimate interest in maintaining your information after your transaction is complete so that we can quickly and easily respond to any questions about your order. As a result, our collection and processing of your information is based in different contexts upon your consent, our need to perform a contract, our obligations under law, and/or our legitimate interest in conducting our business.

How We Share Information

In addition to the specific situations discussed elsewhere in this Privacy Policy, we may disclose personal information in the following situations:

• Affiliates and Acquisitions. We may share information with our corporate affiliates (g., parent company, sister companies, subsidiaries, joint ventures, or other companies under common control). If another company acquires, or plans to acquire, our company, business, or our assets, we will also share information with that company, including at the negotiation stage. Where required by law, we will inform you of the recipient’s name and contact information.

• Other Disclosures without Your Consent. We may disclose information in response to subpoenas, warrants, or court orders, or in connection with any legal process, or to comply with relevant laws. We may also share your information in order to establish or exercise our rights, to defend against a legal claim, to investigate, prevent, or take action regarding possible illegal activities, suspected fraud, safety of person or property, or a violation of our policies, or to comply with your request for the provision of services by a third-party intermediary.

• Partner Promotion. We may offer contests, sweepstakes, or other promotions with third party partners. If you decide to enter a contest, sweepstakes, or promotion that is sponsored by a third party partner the information that you provide will be shared with us and with them. Their use of your information is not governed by this privacy policy.

• Service Providers. We share your information with service providers. Among other things service providers help us to administer our website, conduct surveys, provide technical support, process payments, and assist in the fulfillment of orders.

• Other Disclosures with Your Consent. We may disclose your information to other third parties when we have your consent or direction to do so.

When we disclose your information as described above, we do our best to assess the legality, legitimacy, and necessity of third parties collecting your personal information, and at the same time, require outside entities to process your personal information only as needed to provide services to you, and take necessary security precautions needed to prevent your personal information from being leaked, damaged, lost, tampered with, or otherwise processed improperly.

Your Choices

Some jurisdictions give you a right to make the following choices regarding your personal information:

• Access To Your Personal Information. You may request access to your personal information or confirmation that we have information about you. In certain limited circumstances, you may also request to receive access to your data in a portable, machine-readable format.

• Changes To Your Personal Information. We rely on you to update and correct your personal information. Most of our websites allow you to modify or delete your account profile. If our website does not permit you to update or correct certain information, you can contact us at the address described below in order to request that your information be modified. You may ask us to correct information that is inaccurate or incomplete. Note that we may keep historical information in our backup files as permitted by law.

• Deletion Of Your Personal Information. You may request that we delete your personal information. If required by law, we will grant a request to delete information, but you should note that in many situations we must keep your personal information to comply with our legal obligations, resolve disputes, enforce our agreements, or for another business purposes.

• Objection to Certain Processing. You may object to our use or disclosure of your personal information by contacting us at the address described below.

• Promotional Emails. You may choose to provide us with your email address for the purpose of allowing us to send free newsletters, surveys, offers, and other promotional materials to you, as well as targeted offers from third parties. You can stop receiving promotional emails by following the unsubscribe instructions in emails that you receive. If you decide not to receive promotional emails, we may still send you service related communications.

• Revocation Of Consent. Where we process your personal information based upon consent, you may revoke consent. Please note, if you revoke your consent for the processing of personal information then we may no longer be able to provide you services.

Please note, not all of the rights described above are absolute, and they do not apply in all circumstances. In some cases, we may limit or deny your request because the law permits or requires us to do so, or if we are unable to adequately verify your identity.

Submitting Requests

You may exercise the rights described above by contacting us as indicated in the “Contact Information” section below.

Note that, as required by law, we will require you to prove your identity. We may verify your identity by phone call or email. Depending on your request, we will ask for information such as your name, information relating to the last trip you booked through us, or the date of your last communication with us. We may also ask you to provide a signed declaration confirming your identity. Following a request, we will use reasonable efforts to supply, correct or delete personal information about you in our files.

How We Protect and Retain Information

No method of transmission over the internet, or method of electronic storage, is fully secure. While we use reasonable efforts to protect your personal information from unauthorized access, use, or disclosure, we cannot guarantee the security of your personal information.

We retain your personal information for only as long as necessary to fulfil the purposes outlined in this Privacy Policy, including for the purposes of satisfying any legal, accounting, or reporting requirements, unless a longer retention period is required or permitted by law. To determine the appropriate retention period for personal information, we consider the amount, nature, and sensitivity of the information, the potential risk of harm from unauthorized use or disclosure of the information, the purposes for which we obtained the information and whether we can achieve those purposes through other means, as well as applicable legal requirements.

Third-Party Applications/Websites

For your convenience, we may provide links to websites and other third-party content or services that we do not own or operate. The websites and third-party content to which we link may have separate privacy notices or policies. Please note, we have no control over the privacy practices websites, or services that we do not own. We encourage you to review the privacy policies of any third-party website or application for details about such third party’s privacy practices.

Changes To This Privacy Policy

We may change our privacy policy and practices over time. To the extent that our policy changes in a material way, the policy that was in place at the time that you submitted personal information to us will generally govern that information unless we receive your consent to the new privacy policy. Our privacy policy includes an “effective” and “last updated” date. The effective date refers to the date that the current version took effect. The last updated date refers to the date that the current version was last substantively modified.

Contact Information

If you have any questions, comments, or complaints concerning our privacy practices, or if you need to access this Privacy Policy in an alternative format due to having a disability, please contact us at the appropriate address below. We will attempt to respond to your requests and to provide you with additional privacy-related information.

DPO@destinationsport.com
Destination Sport Limited, c/o IT Compliance
56 Oxford St
Manchester M1 6EU

If you are not satisfied with our response, and are in the European Union or United Kingdom, you may have a right to lodge a complaint with your local supervisory authority.